Refund policy

1. DELIVERY & SHIPPING

ALL THE ORDERS PLACED ARE USUALLY SHIPPED/DISPATCHED WITHIN 24-48 HOURS. THE DELIVERY TIME IS 3-7 DAYS.

WE TRY OUR BEST TO DELIVER IT BEFORE THE STIPULATED TIME FRAME. YOU WILL RECEIVE A TRACKING LINK ONCE THE ITEMS ARE SHIPPED OUT ON YOUR REGISTERED EMAIL ADDRESS.

2. EXCHANGES

ALL SALES AT CLOVEIFY.COM ARE FINAL. 

- SINCE OUR PRODUCTS UNDERGO STRICT QUALITY CHECKS,  NO RETURNS OR EXCHANGES ARE AVAILABLE ON ANY OF OUR PRODUCTS. HOWEVER, IN A HIGHLY UNLIKELY EVENT OF A MANUFACTURING DEFECT KINDLY CONTACT US ON CONTACT@CLOVEIFY.COM

- ALL EXCHANGES WILL UNDERGO A QUALITY CHECK BY OUR TEAM. WE RESERVE THE RIGHT TO DECLINE AN EXCHANGE IF:

- THE PRODUCT(S) ARE WORN OR ARE WITHOUT TAGS AND DUSTBAG IF PROVIDED WITH AT THE TIME OF DELIVERY.

- THE PRODUCTS ARE DAMAGED.

- THE CUSTOMER IS RESPONSIBLE FOR SHIPPING THE PRODUCT BACK TO US.

- ONCE WE RECEIVE THE RETURNED ITEM, WE WILL PROCESS THE EXCHANGE WITHIN 3-4 BUSINESS DAYS.

YOU CAN EXCHANGE/RETURN THE PRODUCTS(S), PURCHASED FROM US PROVIDED THE PRODUCT(S) SATISFY BELOW MANDATORY CONDITIONS: 

- THE PRODUCT HAS NOT BEEN WORN, CLEANED OR TAMPERED WITH BY YOU.

- THE BRAND TAGS, ORIGINAL PACKAGING MATERIAL, ACCOMPANYING ACCESSORIES ARE INTACT AND NOT ALTERED, DAMAGED OR DISCARDED BY YOU.

- THE PRODUCT IS NOT ALTERED UNLESS PROVEN VENDOR DEFECT.

- RETURN IS BEING INITIATED AGAINST THE ORDER UNDER WHICH IT WAS BROUGHT AND THE PRODUCT MATCHES OUR RECORD.

- THERE IS NO FOUL ODOUR, PERFUME, STAINS, DENTS, SCRATCHES, TEARS OR DAMAGE ON THE PRODUCT.

- THE PRODUCT(S) IF BOUGHT AS A SET SHOULD BE EXCHANGED AS THE COMPLETE SET.

- PRODUCTS RETURNED SHOULD BE UNUSED, UNDAMAGED, UNWASHED AND IN A SALEABLE CONDITION.

- WE ARE SATISFIED THAT THE PRODUCT HAS NOT BEEN RENDERED DEFECTIVE OR UNUSABLE.

- RETURN OR PURCHASED PRODUCTS ARE FACILITATED THROUGH OUR REVERSE-LOGISTICS PARTNERS. ON RECEIPT OF REQUEST FOR RETURN OF PRODUCT ON CLOVEIFY.COM AND THE SAME BEING DULY ACKNOWLEDGED BY US, OUR REVERSE-LOGISTICS PARTNERS MAY GET IN TOUCH WITH YOU IN ORDER TO COLLECT THE PURCHASED PRODUCTS FROM YOU.

- WE RESERVE THE RIGHT TO REJECT THE EXCHANGE/RETURN REQUEST FOR A PRODUCT IF IT DOES NOT SATISFY THE AFOREMENTIONED CONDITIONS.

 

3. REFUNDS

ALL SALES ARE FINAL.

AS PER OUR POLICY, CANCELLATION AND REFUNDS ARE NOT POSSIBLE AGAINST ANY ORDERS ONCE PLACED.